Frequently asked questions

OnLand (onland.ca) is Ontario’s public online land registry portal (run with Teranet / ServiceOntario). Anyone can search property records there.

A parcel register is the official title record for a property (identified by a PIN). It shows the registered owner(s) and registered interests. It’s the document we ask owners to provide so we can confirm you’re on title.

Step-by-step (process confirmed on the OnLand Help Centre; fees may change):

1. Go to onland.ca.
2. Choose the city/town or Land Registry Office for your property.
3. Select Property, then search by address or PIN. Enter your name in “Requested By” and search.
4. Beside the matching PIN, choose Buy Parcel Register, pick options (language, etc.), and Add to Cart.
5. Check out, pay, then download the PDF (often as a ZIP of order items).

More detail: OnLand Property Search help.

It proves you are the registered owner of the unit. Owner-only groups, a requisition of owners, and counsel can rely on verified titles and keep non-owners out. A photo of a closing package or tax bill isn’t enough on its own.

As of Oct 2026, OnLand lists a Parcel Register (first page) at $36.50 total ($9.55 statutory + $23.85 ELRSA + $3.10 HST). Additional pages are $2.56 each. Check OnLand for current fees — Ontario adjusts land services fees periodically (another change is scheduled for Nov 2, 2026).

Sources: OnLand Payment and Pricing; Ontario / Teranet fee bulletins.

We also ask for a government photo ID so the name on the ID matches the title. You may redact address, ID number and other details — just leave your name and photo visible.

Parcel registers and photo ID are kept only to verify ownership. They are shared with counsel only with the consent you give (for example on the LDDC sign-up). We do not sell your information.

To ask for access, correction or deletion, email owners@condoownersnetwork.com. See our Privacy Policy. Information already shared with LDDC is also held by LDDC under its own policy.

Under the Ontario Condominium Act, 1998, section 46, owners who own at least 15% of the units (and who are on the corporation’s owner record and entitled to vote) may requisition a meeting of owners. Signatures must come from registered owners. Verified parcel registers make it much harder for anyone to challenge who signed.

Plain-language overview: CAO — owner-requisitioned meetings. Full text: ontario.ca/laws — Condominium Act, 1998.

A verified-owner group means you’re talking to actual neighbours and co-owners, not impostors. It also gives counsel a clean, reliable list of people who are on title — which matters for notices, retainers and any court steps.

It is an expression of interest only. It is not a retainer and is not binding on you or on LDDC. If you sign up, LDDC will contact you about the terms of any retainer before anything is owed. CON only helps coordinate; your legal relationship would be with LDDC directly.

Open the LDDC sign-up form.

Under section 131 of the Condominium Act, 1998, the Ontario Superior Court may appoint an administrator to take over management of a condominium corporation when the court finds it would be just or convenient, having regard to the Act and the best interests of the owners. It is generally treated as a last-resort step when self-governance through an elected board is not workable.

Whether an application makes sense for your building is a legal question — speak to counsel. Official text: Condominium Act, 1998 on ontario.ca.

This is not legal advice and we are not telling anyone to end or keep a lease. Things owners often consider, in general terms:

• Read your lease and any management or leaseback agreement for termination, notice and default terms.
• The former manager’s insolvency proceeding (a Notice of Intention to make a proposal) may bring a stay of proceedings that can affect what you can do and when.
• Acting alone — without advice — can have consequences for you and for other owners.
• Keep clear records of rent received and any amounts you believe are owed.
• If tenants live in the unit, the Residential Tenancies Act protects them; ending an arrangement with a manager is not the same as ending a tenancy.
• Get advice from a lawyer before ending, amending or enforcing anything.

Common expenses (condo fees) are generally owed to the condo corporation, not to a property manager personally. Where you can, pay the corporation directly and keep proof of payment. If you’re unsure where funds should go after a management change, ask counsel before changing anything.

Use our building directory on the home page: Find your building. You can also search the free CAO public registry by address or corporation name.

On the building directory, open your corporation’s card. Where a group exists, you’ll see links for Facebook and/or WhatsApp. You can also join the network-wide Facebook page and WhatsApp community.

Owner-only chats may ask for a parcel register and photo ID before approving membership.

Thank you. Useful ways to help:

• Verify your ownership and join your building’s owner group.
• Express interest in the LDDC counsel effort if that fits your situation.
• Subscribe and share accurate updates with neighbours (no rumours).
• Offer time — welcoming new owners, translating, checking CAO records, or helping with meeting logistics.

Email owners@condoownersnetwork.com with your building and how you’d like to help.

Network questions: owners@condoownersnetwork.com or the contact form.

Legal advice about your own unit, lease or corporation: speak to a lawyer. The LDDC sign-up is one path owners are using to coordinate counsel.

More links: Resources.